WARRANTY 

We warrant that our products are fit for their intended use and free of manufacturing defects. “Defects”, are defined as one or more imperfections in material or workmanship that will inhibit furniture use as intended.
In case you have issue with any of our products within warranted period please contact us and we will open RMA number. After analyzing the defect, we have our option to either repair or replace the defective component. We will assume all expenses related to repairs or replacement parts including shipping charges. Customer is responsible for installing provided component(s).
The warranted duration if as follow:
1. Teak …………………………………………………………………….. 5 Years
2. Stainless steel (304)(includes rust) ………………… 5 Years
3. Woven Viro Fiber ………………………………………………… 3 Years
4. Woven wicker others ……………………….……………….. 1 Year
5. Sunbrella Cushions ……………………………….…………… 3 Years
6. Umbrellas ……………………………………………………………. 1 Year
7. Regular outdoor foam ………………………………………. 1 Year
8. Quick dry Foam …………………………………………………… 3 Years
Warrantee does not include defect caused by improper assembly, negligence, abuse, weather related damages, misuse, normal weathering effects on teak that is teak turning silvery grey or checking1.

Custom products:
Furniture: We provide all CAD, Engineering designs and sample of custom order prior to mass production. These products can not be returned or replaced unless the defect is from manufacturing.
Cushion: Custom cushions cannot be returned unless the defect is from production.
Accessories: Accessories including umbrellas, covers carry one-year warrantee.
Commercial warrantee: Our commercial grade furniture carries a warrantee of 3 years and noncommercial grade furniture carries warrantee of one year. Please browse products that states as commercial grade. All custom designs from commercial customers carries warrantee of one year.
1 Checking is normal phenomena that occurs on woods at the end of grain. It happens due to expanding and contraction of wood grain ends. Small cracks appear at the end of wood that does not affect the integrity of the product in any shape or form.

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